FAQs

When will Avon Convention 2022 be held?

We’ll host and broadcast our live event on August 5-7, 2022, from the San Antonio Henry B. González Convention Center.

Will there be a live, in-person event this year?

Yes! We’re delighted to offer an in-person component with approximately 2,500 attendees in San Antonio, Texas. We have decided to limit the capacity because we want all guests to feel comfortable as we continue to reunite the Avon family. We’re confident our plans will offer the best parts of being together, whether in person or virtual!

Can anyone attend the live, in-person event?

 

We’re VERY excited to share that in-person attendance will be open to Representatives, Co-Applicants and Guests. Now you can bring the whole family, your friends, or potential recruits to Avon’s biggest party of the year! The more, the merrier! You have until May 31, 2022, to get a full refund. All Access Plus pass holders may also update their registration status to Virtual or In-Person at any time.

If you’ve already registered and would like to add guests, re-visit our registration site and use your Avon account number to pull up your registration to add and pay for guests.

In-person attendance is on a first-come, first-served basis. We have decided to limit the capacity to approximately 2,500 attendees because we want everyone to feel comfortable as we continue to reunite the Avon family.

What is the cost to sign up for the virtual event, and what is included?

Please visit our Pricing page for a full breakdown of registration options.

Where can I watch the virtual Avon Convention 2022 programming?

The virtual programming will be available on our Watch page. We’ll share more details and tune-in instructions with all registered attendees before the event.

Can my Co-Applicant register for the virtual event?

Yes! Registration is open to all Representatives and Co-Applicants. Co-Applicant accounts may purchase one additional pass for the event.

How many viewing passes can I purchase?

There is no limit to how many in-person guest passes you can purchase. For virtual attendance, there is one pass available per Representative. If you have a Co-Applicant on your account, you may purchase one additional virtual pass.

Can a guest attend the virtual event?

Only Avon Representatives and Co-Applicants can register for virtual attendance. Avon Representatives, Co-Applicants and Guests* can attend our in-person event in San Antonio, Texas.

* Guests will not be eligible for live prize drawings or giveaways.

Is there an age requirement for guests?

Yes. Guests must be 18 years-old or older to attend any in-person events.

How can I pay for registration?

You can purchase your pass with Visa or MasterCard on the registration site.

Will there be an incentive to earn free registration?

There is no incentive at this time.

Will I receive swag?

Representatives and Guests registered for the All Access Plus pass will receive swag (including new products and best-selling faves with a $200+ value).

Will there be exclusive shopping opportunities during the show?

Of course! Get excited to shop exclusives that are only available to registered attendees.

When will the virtual event link be sent to registered attendees?

We will send out an event link and viewing instructions in the weeks leading up to the event.

What if I can’t watch the virtual event live?

No worries! We’ll share replays with registered attendees after the event that will be available on the Watch page until August 31, 2022.

Will there be closed captioning for the virtual event?

Unfortunately, we are not able to provide closed captioning for this event.

Will there be Spanish translation for the virtual event?

¡Sí! Viewers will have the ability to choose their language preference when logging in to watch the show.

Where can I go for virtual event technical support?

Support is available via phone at 1-877-642-7124 during the live broadcast.

Will I be eligible for prizes and giveaways during the live show?

Only registered Avon Representatives and Co-Applicants will be eligible* for live prize drawings and giveaways. Certain prizes and giveaways will only be available to Representatives and Co-Applicants attending in-person and who are tuned into the live show. Guests will not be eligible for live prize drawings or giveaways.

*Please note that to be eligible for live prize drawings and giveaways, Representatives and Co-Applicants must have a verified Avon Wallet account set up by July 1, 2022.

If I qualified/earned an award or recognition this year, will I still receive it?

Of course! We’ll be finding special ways to recognize incredible achievements among our registered attendees this year, and we’ll be in touch with more information soon. Please note that our recognition segments will reflect achievements through Campaign 15. You must register for Convention by July 1, 2022, and have a verified Avon Wallet account to be featured in your award category for recognition.

What is the cancellation policy?

Registered attendees will receive a 100% refund if you cancel by May 31, 2022. Those who register after June 1 will not be eligible for a refund. To cancel or change your registration, contact EventsSupport@avonusa.com. Please include Avon Convention 2021 in the subject line, and include your full name and Avon account number within the message.

What if I have a question that hasn’t been addressed?

No worries! Reach out to us via email at EventsSupport@avonusa.com or call 1-877-642-7124 with any questions. In email correspondence, please include Avon Convention 2022 in the subject line, and include your full name and Avon account number within the message.

What are the COVID-19 safety protocols for the in-person event?

Your safety is our top priority. Below is the current list of protocols that are in place to help with the safety and well-being of all throughout Convention weekend, as well as the measures being taken by the Convention facility: 

  • We are closely monitoring the state, local, and city health guidelines and restrictions and ask that you also monitor these guidelines regularly before and during the Convention and adjust your plans as you feel appropriate.
  • Henry B. González Convention Center recommends that everyone entering the facility wear a facial covering.
  • Henry B. González Convention Center has increased cleaning measures in high traffic areas and has placed hand sanitizer stations throughout the facility.
  • We will have personal protective equipment packages for all in-person attendees with masks and hand sanitizer for your convenience.

If you do not feel comfortable traveling to San Antonio, Texas, and have an All Access Plus pass, you can change your registration participation status from In-Person to Virtual at any time without any Avon penalties. To change your All Access Plus attendance from In-person to Virtual, email EventsSupport@avonusa.com. Please include “Registration Change From In-person to Virtual” in the subject line and provide your full name and Representative ID number in the email body.

Event & Registration Support

Call: 1-877-642-7124
Email: EventsSupport@avonusa.com
Monday to Friday: 8 AM ET – 11 PM ET

In email correspondence, please include Avon Convention 2022 in the subject line, and include your full name and Avon account number within the message.