When will Avon Convention 2023 be held?

We’ll host and broadcast our live event on August 11-13, 2023, from the Gaylord National Resort & Convention Center in National Harbor.

Will there be a live, in-person event this year?

Yes! We’re delighted to offer an in-person component in National Harbor, Maryland. We have decided to limit the capacity because we want all guests to feel comfortable as we continue to reunite the Avon family. We’re confident our plans will offer the best parts of being together, whether in person or virtual!

Can anyone attend the live, in-person event?

We’re VERY excited to share that in-person attendance is open to Representatives, Co-Applicants and Guests. You have until May 31, 2023, to get a full refund.

If you’ve already registered and would like to add a guest, re-visit our registration site and use your Avon account number to pull up your registration to add and pay for guests.

In-person attendance is on a first-come, first-served basis.

What is the cost to sign up for the virtual event, and what is included?

Please visit our Pricing page for a full breakdown of registration options.

Where can I watch the virtual Avon Convention 2023 programming?

The virtual programming will be available on our Watch page. We’ll share more details and tune-in instructions with all registered attendees before the event.

Can my Co-Applicant register for the virtual event?

Yes! Registration is open to all Representatives and Co-Applicants. 

How many viewing passes can I purchase?

There is one pass available per Representative. If you have a Co-Applicant on your account, you may purchase one additional pass for your Co-Applicant. You may also purchase one additional Guest pass for in-person attendance.

Can a guest attend the virtual event?

Only Avon Representatives and Co-Applicants can register for virtual attendance. Avon Representatives, Co-Applicants and Guests* can attend our in-person event in National Harbor.

* Guests will not be eligible for live prize drawings or giveaways.

Is there an age requirement for guests?

Attendees must be 18 years-old or older to attend any in-person events.

How can I pay for registration?

You can purchase your pass with Visa or MasterCard on the registration site.

Will there be an incentive to earn free registration?

There is no incentive at this time.

Will I receive swag?

Representatives, Co-Applicants and Guests registered for the All Access Plus pass will receive swag (including new products and best-selling faves with a $200+ value).

Will there be exclusive shopping opportunities during the show?

Of course! Get excited to shop exclusives that are only available to registered attendees.

When will the virtual event link be sent to registered attendees?

We will send out an event link and viewing instructions in the weeks leading up to the event.

What if I can’t watch the virtual event live?

No worries! We’ll share replays with registered attendees after the event that will be available on the Watch page until September 1, 2023.

Will there be closed captioning for the virtual event?

Unfortunately, we are not able to provide closed captioning for this event.

Will there be Spanish translation for the virtual event?

¡Sí! Viewers will have the ability to choose their language preference when logging in to watch the show.

Where can I go for virtual event technical support?

Support is available via phone at 1-877-642-7124 during the live broadcast.

Will I be eligible for prizes and giveaways during the live show?

Only registered Avon Representatives and Co-Applicants will be eligible* for live prize drawings and giveaways. Certain prizes and giveaways will only be available to Representatives and Co-Applicants attending in-person and who are tuned into the live show. 

*Please note that to be eligible for live prize drawings and giveaways, Representatives and Co-Applicants must have a verified Avon Wallet account set up by July 5, 2023.

If I qualified/earned an award or recognition this year, will I still receive it?

Of course! We’ll be finding special ways to recognize incredible achievements among our registered attendees this year, and we’ll be in touch with more information soon. Please note that our recognition segments will reflect achievements through close of Campaign 14, 2023. You must register for Convention by July 5, 2023, and have a verified Avon Wallet account to be featured in your award category for recognition.

What is the cancellation policy?

Registered attendees will receive a 100% refund if you cancel by May 31, 2023. Those who register after June 1, 2023 will not be eligible for a refund. To cancel or change your registration, contact EventsSupport@avonusa.com. Please include Avon Convention 2023 in the subject line, and include your full name and Avon account number within the message.

Hotel Cancellation

To avoid any penalties, you must reach out directly to the resort to cancel your reservation by July 12, 2023. After this date, guests will incur a minimum two-night room fee, which will be charged directly to the individual guest making the cancellation.

What if I have a question that hasn’t been addressed?

No worries! Reach out to us via email at EventsSupport@avonusa.com or call 1-877-642-7124 with any questions. In email correspondence, please include Avon Convention 2023 in the subject line, and include your full name and Avon account number within the message.

Is there parking available at the hotel?

The National Harbor has three covered parking garages, and you can find out more by visiting parking.nationalharbor.com.  You can also prepurchase your spot should you choose.


Monday to Friday: 8 AM ET – 11 PM ET

In email correspondence, please include Avon Convention 2023 in the subject line, and include your full name and Avon account number within the message.