Arrival and Departure

It’s the responsibility of all in-person attendees to book and pay for their own travel arrangements to San Antonio, Texas. San Antonio International Airport (SAT) is a major hub, and many airlines offer direct flights from around the country. Please allow time to get to and from the airport, or from your place of departure to the hotel. (SAT is about a 15-20 minute cab ride from our host hotels.) Be sure to review CDC guidelines on travel during the COVID-19 pandemic.

  • Important Note: : Please book your travel to San Antonio once you have received your in-person attendance email confirmation. We recommend that you review cancellation clauses when making reservations as travel and COVID-19 protocols are constantly changing. In the event that Avon has to cancel the in-person event based on federal or state regulations, Avon is not responsible or liable for any incurred travel expenses.


Most meetings and events will require business casual dress. However, the dress code may vary. Please refer to the finalized agenda for recommendations as we get closer to our Convention weekend.

Bell Service

For assistance with luggage or to arrange a cab or car service, the bell stand is available from any house phone.

Credit Cards

Hyatt and Marriott Hotels accept cash and the following credit/debit cards: American Express, Visa, MasterCard, Diners Club, JCB and Discover. Notify your bank prior to travel to ensure your credit and debit cards work in Texas.


You will be responsible for your own gratuities. Suggested gratuities are below:

  • Airport porter services: $3 per bag.
  • Bell services: $8 per person round trip.
  • Housekeeping services: $3 per room per day.

Ground Transportation

Please plan to make your own arrangements for ground transportation to and from the airport. Taxis, Ubers, and Lyfts are widely available and easy to book at the airport.

Locked Luggage

The TSA urges travelers not to lock checked luggage. Security officials may perform searches of checked luggage and are authorized to cut the lock if necessary to inspect the bag.

Luggage Policy

Check with your airline for information regarding both carry-on luggage restrictions and checked baggage policies before heading to the airport. Most airlines allow one carry-on bag and one personal item at no extra charge. Just make sure they fit into the overhead bin or under the seat in front of you. Attendees are responsible for any luggage expenses.


You are responsible for your own meals. There are no shortage of great dining options available within and around your hotels and along the world-famous River Walk.


Make sure you have an adequate supply of prescription medications and carry a medical summary card with you if you have a chronic medical condition. Place essential medications in your carry-on bag and keep medications in their original containers, clearly labeled with the prescription number, date of issuance, your name and your physician’s name.

Name Badge

Please wear your name badge at all group activities. Only those with name badges will be allowed entry to Convention events and activities, and those without name badges will not be allowed entry into any Avon events.

Time Zone

San Antonio is in the Central Standard Time Zone (CST).

Travel Insurance

You may want to purchase trip insurance to supplement your regular life, accident, medical and personal property insurance. Please be sure to carry your medical insurance identification with you at all times and make a copy of emergency phone numbers.

Travel Size Toiletries

Travelers may carry on travel-size toiletries (3 ounces or less) that fit in a quart-size clear plastic zip-top bag. In addition, larger amounts of prescription liquid medications and diabetic glucose treatments must be declared at the checkpoint for additional screening.

For the latest listing of all prohibited carry-on items, visit the Transportation Security Administration (TSA) website at If the item is questionable, leave it at home or pack it in your checked luggage.


Leave valuable jewelry at home and use your in-room safe for extra cash and travel documents.


The average temperature in San Antonio in August is a high of 96° and a low of 74°.

Wheelchair/Scooter Rentals

Wheelchairs and mobility scooters are available for rental at your own expense. Contact the vendor below to arrange equipment rentals in advance of your arrival. Make sure to mention Avon Convention when you are completing your rental service. Equipment rentals are subject to availability.

Tom’s Wheelchair & Scooter Rentals
118 Broadway Suite 540
San Antonio, Texas 78205
Phone Number: (210) 223-7878

You will be able to pick up your rentals beginning on Thursday, August 4 at 3:00 PM at Exhibit Hall 3, located in the convention center. Please return all rentals at Exhibit Hall 3 by 5:00 PM on Sunday, August 7.

Event & Registration Support

Call: 1-877-642-7124
Monday to Friday: 8 AM ET – 11 PM ET

In email correspondence, please include Avon Convention 2022 in the subject line, and include your full name and Avon account number within the message.